Program: CALIFORNIA LIFELINE TELEPHONE/WIRELESS PROGRAMS
Agency: CALIFORNIA PUBLIC UTILITIES COMMISSION (CPUC)
Descriptions
Provides discounted telephone service to qualifying low-income households. Also offers a directory of different cell phone providers and their wireless plans. Customers can search which providers are available in their zip code and compare plans.
NOTE: Only one discount per household for each residential address is allowed. Each household must choose to get the discount either on a home phone or on a cell phone, but not on both. Households cannot get the discount from multiple phone companies. Households that do not follow this rule for one discount per household will lose their discounts.
Eligibility
Must meet either eligibility Option 1 or Option 2:
Option 1- can qualify for California LifeLine if you or another person in your household is enrolled in any one of these qualifying public assistance programs:
Medicaid/Medi-Cal
Low Income Home Energy Assistance Program (LIHEAP)
Supplemental Security Income (SSI)
Federal Public Housing Assistance or Section 8
CalFresh, Food Stamps or Supplemental Nutrition Assistance Program (SNAP)
Women, Infants and Children Program (WIC)
National School Lunch Program (NSL)
Temporary Assistance for Needy Families (TANF)
California Work Opportunity and Responsibility to Kids (CalWORKs)
Stanislaus County Work Opportunity and Responsibility to Kids (StanWORKs)
Welfare-to-Work (WTW)
Greater Avenues for Independence (GAIN)
Tribal TANF
Bureau of Indian Affairs General Assistance
Head Start Income Eligible (Tribal Only)
Food Distribution Program on Indian Reservations
Federal Veterans and Survivors Pension Benefit Program
OR
Option 2
Household Size Annual Income Limits
1-2 $32,500
3 $37,700
4 $45,900
Each Additional Member $8,200
Application Process
Call the California LifeLine Call Center or click on Provider Search (online) to determine the approved home or cell phone companies in your area.
Documents
Proof of income
Fees
Fees vary:
Monthly flat rate service discount up to $19
Monthly cell phone service discount up to $19
Service connection discount up to $39. Call or visit website for fee information.
Service Areas
- State of California
Phone
| (866) 272-0358 | |
| (866) 272-0349 | general information line (english) |
| (866) 272-0355 | vietnamese line |
| (866) 272-0350 | spanish line |
| (866) 272-0356 | chinese line(mandarin/cantonese) |
Hours
Mon 7am - 7pm;
Tue 7am - 7pm;
Wed 7am - 7pm;
Thu 7am - 7pm;
Fri 7am - 7pm;
Website
Address
No Physical Address
Disabilities Access
Not applicable
Address
No Physical Address
Listing Managed by: 211s of California | Print Listing
Information last updated: 2024-02-26T00:00:00